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Privacy Notice


PRIVACY POLICY :

Information Collection and Use:
The type of information we will collect includes your name, address, contact details or other information volunteered by you to enable the prompt & efficient delivery of your goods &/or purchases. Accordingly, from time to time, it may be necessary to provide your contact details to a third party, e.g. courier company by phone. We do not collect such sensitive information as e.g. date of birth, drivers licence number, relatives etc.
Customers may request we modify or delete their information at anytime by writing to us.
AAA Cartridge Recharge does not & never will, share, pass on or sell any personal or business information provided to us in the supply of printer cartridges or consumables listed on our web site.
Anti-Spam - AAA Cartridge Recharge does not & never will use information supplied for the purchase of printer cartridges to solicit you, your friends or associates, by email, post or any other method, for future sales. We respect your privacy & right to choose any printer cartridge supplier you desire.

Security of information:
We regard the security of your personal information as a priority and have implemented a number of physical and electronic measures to protect it. With regard to the information collected from you via the internet, we would like to advise that we have adopted the best and safest technology to protect your details. None of your personal information are stored on our web site. Information supplied by phone or through our Secure Socket Layer (SSL) 256 Bit Data Encryption Order Form is printed, and maybe held for up two years under lock & key for statutory requirements, all information is then shredded.

Cookies:
We may use "cookies" to provide you with access to tailored information and services from our Site, and to serve you better when you return to it. A cookie is a small data file that our Site sends to your browser, which may then store it on your system for later retrieval by our Site. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites worldwide to help with navigation and to help personalise your experience when you visit a website. We use non-personalised statistics about the use of our Site to continually improve it and improve our customer service. These statistics do not comprise personal information. For further queries on our Privacy Protection Policy or for any other information please email or phone.

  • Products sold by AAA Cartridge Recharge will not damage or void your machine warranty.
  • We accept Schools, Government & Company Order Forms.
  • Apparent product failures can often be resolved by visiting the troubleshooting section of your manual or manufacturers web site. We suggest that in the first instance of a problem with a manufacturer original / genuine e.g. Brother / Bulk Printer Ink / Canon / Dell / Epson / Fuji Xerox / HP-Hewlett Packard / Kyocera / Lexmark / Oki / Samsung product, you contact the respective manufacturers Customer Care Line where if the issue cannot be resolved, you will be directed to the closest service agent. In the case of reconditioned or compatible new products, we also recommend initially trying the troubleshooting sections of your respective manual. If you cannot find your printer manual, we suggest & recommend a visit to the troubleshooting sections of these manufacturers web sites. If still unable to find a satisfactory solution, please contact AAA Cartridge Recharge direct by email or phone immediately. We will not be held liable or accountable in any way for any action outside the above leading to the customer contacting a service technician and incurring costs without our express agreement and authorisation in writing by us, no exceptions. Our liability is strictly limited to the repair, replacement or credit of the goods supplied only.
  • ** Freight charge. An $5 freight charge applies to most orders, however, with substantial fuel cost increases, freight companies are now strongly imposing the "volume rule" to freight calculations. We reserve the right to pass on higher freight costs charged to us for large and / or country deliveries. Maximum charge will never exceed $15 per order.
  • Ink & Toner cartridges are consumable items. All reconditioned or compatible products are guaranteed free from defects for six months from purchase date. Manufacturer original products as per individual manufacturer warranty conditions. Prices are GST Inc.
  • Prices quoted are subject to exchange rate fluctuations. Whilst we endeavour to keep this web site current, purchasers should confirm price at time of enquiry or order.
  • Trade names, logos or part numbers referred to or shown herein are the property of their respective registered proprietors, usage of same is for customer reference and identification purposes only. Recharged, Reconditioned, MICR, or Compatible New cartridges referred to herein are manufactured or remanufactured, as the case maybe, and sold and guaranteed independently of the original manufacturer. Bulk inks & compatible new ink cartridges are also manufactured and sold independently of the original manufacturer.
  • Ink refill kits are sold to refill manufacturer genuine ink cartridges only. Due to patent & copyright laws, there is a high probability that any compatible ink cartridge/s, either in your possession or sold by us, may not be able to be refilled. Accordingly, compatible ink cartridges sold by us are intended for single use only.
  • Terms of Trade. Prices quoted on this site are for cash / credit card customers and selected approved fourteen or thirty day from invoice accounts holders. Note, any account facility provided is from date of purchase, not end of month. Where an account customer continually abuses the approved account terms with late payment ( e.g. 60 + days ), we reserve the right to charge an increase to quoted prices on this site of 5% to compensate for funding charges incurred by us. Where account facilities are extended & the purchaser fails to comply with the approved terms, the purchaser, in consideration of being extended an account initially, agrees to indemnity AAA Cartridge Recharge against all costs, whether commission, legal fee or otherwise and particularly Minor Debt Claim lodged in the Magistrates Court, filing & bailiff services fees included incurred, and that AAA Cartridge Recharge will be entitled to charge interest for liquidated damages of late settlement at the rate of 22.8 % per annum (1.9 % per month) on all amounts that have not been paid in full until date of final settlement.
  • Where customers change their mind, order incorrectly or machine expires prior to delivery of goods, we may at our absolute discretion, agree in writing to take back the goods purchased, less freight costs incurred in sending and a 10% restocking fee, and hold such credit on account of future purchases. Special Order items e.g. MICR cartridges are sold on a non-returnable basis unless faulty. It is the purchasers responsibility & commonsense to immediately check all purchases received. We will not entertain claims for shortages or claimed incorrect supply of goods beyond fourteen (14) days from remittance.
  • Courier deliveries < internal or external > are conducted at a cost. Where a customer requests delivery to an address, private or business, and there is no response from the address < this includes doors closed, no previous arrangements or simply a private addresee whom may have been busy at the time> [ out the back, toilet, on phone etc. ] will incur a delay and more likely an additional delivery charge for recalling at the delivery address. It is not our, or external mail or couriers responsibility to ensure purchasers are on site or available at time of delivery.
  • Where customers request delivery of goods, knowing they will not be in attendance, yet still request goods be left, this is only done so on the specific request of the customer & on the sole understanding, stated or otherwise, that the risk attaching thereto, is solely the purchasers. Loss, theft, damage or any other material event, is solely the purchasers risk.

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